Smartphones have become part and parcel of the logistics and fleet management industry.
It’s an efficient tool when it comes to making your fleet management business better, especially when there’s a need to track your fleet of vehicles.
It enhances overall efficiency, lowers operational costs, and also refines customer service.
Fleet management software integrated with a smartphone can help businesses of all sizes to track and monitor the activities of their drivers and vehicles after leaving the office.
In this blog, we have listed down the points to let you know the reasons why a smartphone can improve fleet management.
1. Improved Customer Engagement
You can increase customer engagement by allowing them to track their consignments.
You can rectify problems in your customer care management.
It is possible through fleet management, and it helps in building a good affinity with your customers.
When your customers receive excellent support because of your sound fleet management system, there’s a chance that they would come back to you.
2. Affordable and Flexible
With the integrated smartphone of drivers with the mobile application, there is no need for installing external hardware. Also, the costs are low due to no vehicle downtime.
It is the reason why the whole system is affordable and flexible.
3. Quality and Performance Analysis
A smartphone helps you check up on the status of your vehicle efficiently.
When your customers expect timely delivery of goods, you can use the GPS tracking system to check.
You can check if your truck is idle or in transit. It helps you provide better customer service.
You can track your vehicle in real-time, it is the best feature a fleet management app provides.
Also, you can check on the job-site and drivers involved.
4. Fleet Management from Anywhere
Perhaps the best advantage of having a fleet management software is that you can control it while you are not in your office. You can convey your fleet information regardless of where your work may take you.
For whatever length of time that you have an internet connection, you can utilize your mobile phone to get to this data. It comes convenient for individuals who will be in general travel in the middle of work.
5. Working Plan
Your smartphone is beneficial to know the whereabouts of your vehicles anytime.
In case your vehicle is lagging, you can understand the estimated time of delivery of goods.
From the start of the vehicle to issues faced by it, you can know everything.
Also, you can know the total quantity of products delivered in a day.
6. Gain New Customers
A smartphone-based fleet management system can help in the delivery of goods on time.
It makes a good reputation among your current customers as well as help you gain new prospects.
It’s the benefit of word of mouth from your existing customers.
Eventually, capable fleet management software ensures excellent business. It’s always a best practice to use a GPS vehicle tracking system to boost your business process.
Above all the best features, using smartphones with fleet management solutions makes your fleet safe and secure.
If there any case of loss or theft of your vehicle, you will receive alerts about the same.
There is an anti-theft system integrated with your truck’s engines which shuts down in case theft is attempted.
8. Search for Best Available Vehicle
When there is an emergency, you can find the whereabouts of your vehicle.
In case, your customers needs quick delivery, you can search for the vehicle at the closest proximity to them and assign that. It assists you in making fast deliveries in case a customer needs it in an emergency.
As a good fleet manager, this is the best feature you can rely.
Various implementations are coming along with fleet management solutions. These can help manage the fleet in a better way. Time-saving, job ease, and productivity boost can play catalysts in achieving the intended outcomes.
10. High Quality of Service
One of the critical aspects of fleet management is the quality of service you offer to your customers while they decide to buy your service. The quick delivery is a sign of your attentiveness and cares about your prospects.
With smartphones, you can keep track of your drivers’ patterns and determine ways to improve their performance.
If your drivers aren’t driving in a way they should, you can check and control their speed in real-time. It prevents any mishaps from occurring and enhances the service quality.
When you use a smartphone combined with the best fleet management software, it can assist you in making your tasks more accessible than ever.
For a logistics business, managing the fleet in a better way is vital to be successful. With smartphones, you can access essential data from anywhere, which adds to your efficiency. Not only does it help you gain more customers, but retain your existing valuable clients. What do you think?