Customer stories

Real operations. Measurable results.

How pharmacies, marketplaces and 3PLs across the GCC run faster, cheaper and more reliable deliveries on Fleetroot.

45-minute medicine deliveries, every time.

Medicina, one of the UAE's leading pharmacy chains, set out to deliver every on-demand order within a 45-minute SLA. Fleetroot's order pooling, automated dispatch and live fleet visibility made it repeatable at scale.

more customer stickiness

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Pharmacy

UAE

Connecting 100+ pharmacies to a smarter, more visible last-mile operation

With a network of 100+ pharmacies and approximately 2,000 deliveries every day, Health First Pharmacy needed a more connected way to manage pharmacy-to-customer and hospital-to-patient medicine deliveries. Fleetroot brought order aggregation, automated dispatch, real-time tracking and proof of delivery into one connected delivery operation — giving Health First greater visibility and control across its distributed pharmacy network.

Prescriptions at the door within the hour, with proof.

Modern Pharmacy runs on-demand prescription and wellness delivery from its branches across the UAE. With Fleetroot, every order is auto-dispatched to the nearest branch and rider, tracked live by the customer and closed with digital proof of delivery.

Multi-warehouse distribution from one control tower.

Cargoline Logistics runs B2B distribution and 3PL deliveries for retail and FMCG brands across the GCC. Fleetroot replaced spreadsheets and phone calls with a single control tower for planning, dispatch, tracking and billing across every warehouse.

E-commerce & marketplaces

UAE

Same-day luxury kidswear deliveries — and returns — without the chaos.

Junior Couture is the region's leading designer kids' fashion destination, with 100+ brands, a flagship store on Sheikh Zayed Road and a same-day promise in Dubai. Fleetroot became the operating layer for its e-commerce deliveries and returns, cutting hand-offs, reattempts and manual work.

97%

same-day on-time in Dubai

-35%

trips per order

48 hrs

refund cycle (from 5 days)

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QSR & food delivery

UAE

Hot food, on time, across every branch — from one dispatch screen.

Upstar Restaurant is a fast-growing quick-service brand running its own delivery fleet across multiple branches. Fleetroot unified aggregator, app and phone orders into one dispatch flow, giving each branch live rider visibility and head office the numbers to run delivery as a business.

94%

delivered within 30 min

-8 min

avg. delivery time

+22%

orders per rider hour

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E-commerce & marketplaces

Middle East

99% SLA adherence for a multi-vendor gift marketplace.

JOI Gifts delivers happiness to doorsteps across the Middle East from hundreds of vendors. Fleetroot turned complex multi-vendor pick-ups and deliveries into a predictable, trackable flow.

Scaling QSR and e-commerce delivery across Oman.

SARE3 runs last-mile logistics for brands like KFC, Carrefour, Americana and Hardee's in Oman. As volumes surged, Fleetroot gave them a single system to aggregate orders, track riders and manage driver performance.

QSR & retail brands served

Live

rider tracking for dispatch

100%

drivers scored on performance

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